Return, Exchange & Cancellation
Meda Lifestyle Returns and Refund Policy
Returns and Refund Policy
At Meda Lifestyle, we take pride in the exceptional quality of our handcrafted items carefully crafted by artisans. Due to this meticulous procedure of making,
Meda Lifestyle does not have a Return or Refund Policy.
Process for Exchange:
- Contact us within 24 hours of receiving your order via email at hello@medalifestyle.com or WhatsApp 7073290814, providing your order number, contact details, and a product picture, stating your reason for exchange.
- Return the product unused, undamaged, and with original packaging, labels, and tags intact to the address specified on our website.
Exchange Details:
- Exchanges will be processed for items of equal or higher value. No refunds will be issued for price differences on exchanges to lower-priced items.
Terms & Conditions:
- Products must be returned unused, undamaged, and with original packaging, labels, and tags intact. Altered or illegible serial numbers will void returns.
- Our team will inspect returned items for quality issues as per your concerns.
- Cooperation with our customer support team ensures a smooth exchange process.
Additional Policies:
- Sale and Clearance Items: Final sale, non-returnable, and non-refundable.
- Discounted Items: Items purchased with discount codes or coupons are not eligible for return or exchange.
Color Disclaimer:
Due to the handmade nature of our products, slight variations in color, pattern, and design are to be expected and are not defects. Actual colors may vary from what you see on your screen due to display differences.
Cancellation Policy:
At Meda Lifestyle, we strive to ensure a seamless shopping experience for all our customers. However, we understand that sometimes orders need to be canceled. Please read our cancellation policy below:
- Order Cancellation Period: You may cancel your order within 48 hours of placing the order. After 48 hours, it cannot be canceled.
- Refund Policy: If you cancel your order before 48 hours, we will issue a full refund to your original method of payment. Refunds will be processed within 7 days of the cancellation request.
- Canceled Orders: In rare instances, we may need to cancel an order due to unforeseen circumstances such as product unavailability or payment issues. If we cancel your order, you will receive a full refund automatically.
- Communication: We will notify you via email or text if there are any changes or issues with your order, including cancellations initiated by us.
- Contact Us: If you have any questions about our cancellation policy or need assistance with canceling an order, please contact our customer support team at hello@medalifestyle.com or what’s app at 7073290814.
For any queries regarding exchange and cancellation, reach out to hello@medalifestyle.com